Refund and Return Policy

At Greatee Kumar, we strive to provide you with the best quality apparel and a seamless shopping experience. However, if for any reason you are not fully satisfied with your purchase, we're here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unwashed, and in its original condition with tags and packaging intact.
  • Products showing signs of wear, damage, or any alterations will not be accepted.
  • Returns are only applicable for defective, damaged, or incorrect items.
  • Items purchased during clearance or sale unless damaged/defective.

Return Process

  • Email us at greateek@gmail.com with:
  • Order ID

Reason for return

  • Clear pictures of the item (if damaged/incorrect)
  • Our team will review the request within 48 hours.
  • Once approved, we will provide return shipping instructions.
  • The customer is responsible for return shipping unless the item was defective or wrong.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be credited within 7-10 business days to the original method of payment.

Shipping charges (if any) are non-refundable.

Exchanges

We currently do not offer direct product exchanges.

If you'd like a different size or style, please return the item for a refund and place a new order.
Exchange will be done within 4-5 business days 
Exchanged delivery will be done within 5-07 business days .

Cancellations

Orders can be cancelled within 2 hours of placing the order or before dispatch (whichever is earlier).

Once shipped, the order cannot be cancelled.

Managed by - Greatee Kumar